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• I want to purchase a service, but I can't pay the entire amount online

  On Libereka, we have tried to keep the prices of services at a minimal through working with alumni communities and by creating not-for-profit social impact models that allow students to get world-class admissions consulting at a fraction of the cost outside. However, if there are times that you cannot pay the entire amount via our online payment gateway, then kindly request a demo and talk to our experts who can guide you and help break the payment down to bite-sized components. They can aFew readers

• I have purchased a service by mistake. What is the process to request a refund?

  We are aware that some times, you have a change of heart and may want to request for a refund. This happens to us all the time when purchasing something online. Our commitment is to protect the interests of both our students as well as our service providers - Alumni from top Universities who are doing this as a social impact service. To ask for a refund, you must raise the request within 24 hours of the purchase of the service. You can raise the request through the chatbot on the help page andFew readers

• What does Acceptance Guarantee mean?

  Acceptance Guarantee services are those that are meant to provide a guaranteed acceptance at a partner University of Libereka - in the choice of a program that the student wants, but not necessarily at a preferred choice of University. These services are popular amongst students who are seeking to study at an international University and at a given program but are seeking to migrate or seek employment at their target study destination. The acceptance guarantee services allow Libereka to deliFew readers