Privacy Policy

We at Libereka (collectively with any subsidiaries, “Libereka”, “we”, or “us”) are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using any of our websites then you can be assured that it will only be used in accordance with this privacy statement.

Note about Children: Our Services are not intended for, marketed to or available to individuals younger than the age of 16, and individuals younger than the age of 16 should not use this website.

Libereka may change this policy from time to time. Changes to our policy will be updated on our websites only. You should check our policy from time to time to ensure that you are happy with any modifications. This policy was last updated October 2019, 2019.
SUMMARY

WE FULLY DESCRIBE OUR PRIVACY PRACTICES BELOW IN THIS PRIVACY POLICY. THIS SUMMARY PROVIDES AN OVERVIEW OF SOME IMPORTANT INFORMATION REGARDING OUR USE AND SHARING OF YOUR INFORMATION, AND THIRD PARTIES WHO MAY SERVE ADVERTISEMENTS AND WHO MAY SET COOKIES OR WEB BEACONS OR SIMILAR TRACKING TECHNOLOGIES WHEN YOU USE THE SERVICES, PLEASE READ THE ENTIRE PRIVACY POLICY VERY CAREFULLY. BY USING ANY SERVICE, YOU AGREE TO BE BOUND BY THIS PRIVACY POLICY IN ITS ENTIRETY.

What we collect
Libereka may collect your personal information. Personal Information includes, but is not limited to, the following information:
Name and job title, gender and date of birth,
Contact information including your name, email address, phone number, physical address or zip code, account information (such as a password or other information that helps us confirm that it is you accessing your account),
Demographic information such as postcode;
Preferences and interests;
Any other information required or relevant to registration for our events and/or products
Any information combined with Personal Information will be treated as Personal Information. All data collected by Libereka is stored in a one database environment, regardless of which Libereka site you contacted us through.

What we do with the information we gather?

We require this information to understand your needs and provide you with better service, and in particular for the following reasons:
create a profile about you to help us understand you as a customer and tailor the communications we send you;
tell you about other products and services you might be interested in;
try to identify products and services you’re interested in; and
We use the following for marketing and to identify the products and services you’re interested in:

The information and data collected and stored as per clause A above.
Information from cookies and tags placed on your connected devices.
Details of the products and services you’ve bought and how you use them
We’ll send you information about the products and services we provide, by phone, post, email, text message, and/or online banner advertising. We also use the information we have about you to personalize these messages wherever we can as we believe it is important to make them relevant to you. We also check that you are happy for us to send you marketing messages before we do so. In each message we send, you also have the option to opt out.

We’ll only market other organisations’ products and services after your prior approval.

You can ask us to stop sending you marketing information or withdraw your permission at any time.

Security:

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we safeguard and secure the information we collect online via electronic and managerial procedures.

Cookie Policy:

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

Libereka uses cookies to check whether or not you are logged in and to identify which of our high availability servers you are looking at. We also use cookies to help collect analytics data to constantly improve your on-site experience. It is your legal right to opt-out of this data collection if you so wish.

We use traffic log cookies to identify which pages are being used. This helps us analyze data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Removal of a cookie varies depending on which browser you are using. We have listed some of the most widely used browsers below:

Firefox: To remove a cookie, Right Click on the page you are looking at and select ‘View Page Info’. A dialogue window will then open. Choose the security tab from the top of the window and then choose ‘View Cookies’. You are then able to remove any cookies you wish from your machine. To prevent cookies from being set on your machine, chose ‘Menu->Options’. A dialogue window will open. Choose ‘Privacy’ from the tabs at the top and choose the checkbox that says ‘Do not allow sites to track.

Internet Explorer: To prevent a current page from tracking choose ‘Tools -> Safety -> Tracking Protection’ from here you can set your preferences for analytics tracking. Choose ‘Tools -> Internet Options -> Privacy’ From here you can set your preferences for the types of cookies that you will accept and from where.

Safari To prevent tracking if you are using Safari choose ‘Tools -> Preferences -> Security’ and then choose your preferences from the ‘Accept Cookies’ section.

Chrome To manage your cookie options in Google Chrome choose ‘Tools -> Settings -> Advanced Options -> Privacy -> Content Settings’. Then choose the options that you would like for cookies on your machine and then select ‘Ok’ to save.

Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over the other website. Therefore, we cannot be responsible for the protection and/or privacy of any information which you may provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Right to access personal information
Under the law, any individual has a right to ask for a copy of the personal information held about them. This means that you can ask for the information that Libereka holds about you. This is known as the right to ‘subject access’.

When making a request you will need to give us a request in writing (to be sent by post or by email).

In pursuance of your request for subject access, we may ask you to provide Libereka with the following:

proof of your identity

proof of your home address

any information that we reasonably need to locate the information you have requested (for example the website or event you registered for).

Although you should submit a request in writing, if you would like to speak to someone in person, you can contact the Data Protection Officer using the following details:
Soumik Ganguly
Address: 34, Moorlands, Welwyn Garden City, AL7 4PP, United Kingdom
Email.: dpo@libereka.com

Rights concerning the processing of your personal information:

Right to restrict processing of personal information:
In some situations, you have the right to require us to restrict the processing of your personal information. We may restrict your personal information by temporarily moving the information to another processing system, making the information unavailable to users, or temporarily removing published information from a website. We may also use technical methods to ensure the personal information is not subject to further processing and cannot be changed. When we have restricted processing of personal information, this will be clearly indicated on our systems.

In the following circumstances, you can intimate us to restrict the processing of information:
If you are concerned that the information Libereka and/or its affiliates hold about you is inaccurate. As such, the information shall be restricted until the determination as to the information’s accuracy.
If we are processing your personal data unlawfully and you do not want us to delete the information but restrict it instead.
We no longer need the information for the purposes of which we have collected it, but they are needed by you for the establishment, exercise and/or defence of legal claims;
You have objected to the processing of the same (see below), and we need to decide whether the legitimate grounds we have to process the information override your legitimate interests.

Processing Information you think is unlawful:
If you tell us that you think we are processing your personal information unlawfully, but you do not want the information to be erased, you have the right to require us to restrict the processing of that information. In pursuance to the same, we will ask you for an explanation about why you think the processing of such information is unlawful and may also ask that you provide evidence to support this view.
Processing of personal information you think is inaccurate

You can tell us if you think the personal information we are processing about you is factually inaccurate.

In lieu of such flagging of inaccurate information and subsequent confirmation as to the inaccuracy of the same, Libereka will take appropriate steps to correct the information.

Right to erase your personal data (“the right to be forgotten”)
In the following circumstances, you have the right to require that Libereka securely deletes or destroys your personal information:
If the personal information we hold about you is no longer necessary for the purposes for which we originally collected it.
The processing is based on consent - if you have previously given your consent to Libereka collecting and processing your personal information, and you notify us that you withdraw your consent.
If you think Libereka has processed your personal information unlawfully.
If you think any of the above situations apply, we may ask you for an explanation and further information to verify this.

Right to object against processing
You have the right to object against Libereka processing your personal data in the following circumstances:
Personal information used for direct marketing
If we are using your personal information to send you direct marketing, you have the right to object at any time. If you exercise this right, we will stop processing your personal information for direct marketing purposes. However, we may keep your information on a “suppression list” to ensure your information is not added to any marketing lists at some point in the future.

Right to data portability
If you have provided your information to Libereka, you have the right to request and receive a copy of such information, in a structured, commonly-used and machine-readable format.
There are some situations in which the right to data portability does not apply. For further information, please contact:.dpo@libereka.com
Exercising your rights concerning the processing of your personal information.
If you wish to exercise any of the above rights concerning the way in which we process your personal information, please contact:

Soumik Ganguly
Address: 34 Moorlands, Welwyn Garden City, AL7 4PP
Email.: soumik@libereka.com

Your right to complain to a national data protection regulator (data protection supervisory authority)
If you think we have processed your personal information unfairly or unlawfully, or we have not complied with your rights under GDPR, you have the right to complain to a national data protection regulator.

Complaints about how we process your personal information can be considered by the UK data protection regulator, the Information Commissioner’s Office (ICO). The ICO can be contacted using the following details:
Information Commissioner’s Office,
Wycliffe House, Water Lane, Wilmslow, Cheshire
SK9 5AF
UNITED KINGDOM
Website: www.ico.org.uk
Email: casework@ico.org.uk

For European Union (EU) residents:

If you live in a country or territory located in the European Union (EU) or European Economic Area (EEA) and you think that some, or all, of the issues you are concerned about have taken place in your country of residence, you can complain to your national data protection regulator. For contact details of national data protection regulators in the EU and EEA, please use the following link: http://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm

If you have a concern about how we have processed your personal data, many data protection / privacy regulators will ask that you contact us first, outlining your concerns, allowing us to try and put the issue right, prior to contacting them with your complaint or concern.

Analytics

Libereka uses analytics packages in order to constantly improve your browsing experience on www.libereka.com and some of our other web properties, these packages are:
Google Analytics
Crisp.chat
Wootrics
Hubspot
Qualification Check